International Courier

When shipping any of the items below, all goods must be packaged according to our packaging policy.

• Engines – Generators or components containing oil. Engines weighing less than 35kgs must be packaged with foam padding inside a robust and sturdy carton. Engines over 35kgs need to be packaged with foam padding inside an enclosed wooden crate. ALL OIL MUST BE DRAINED. Should any fluid leak onto other consignments you will be liable for the damage done.
• Furniture (except when flat-packed). Furniture must be disassembled and then wrapped in layers of bubble wrap and foam padding inside the flat pack.
• We will not ship Glass / Ceramics / Porcelain / Marble / Resin / Stone – or any product containing any of these materials including items like glass showers screens.
• Electronics such as Computers / Laptops / Monitors / TFT screens. If possible, the items should be packed in their original packaging and box. If this is not possible, then they must be wrapped in layers of bubble wrap and foam padding inside a strong plain, sturdy box. For your safety ensure than there are no identifying marks on the carton.
• Televisions / LCD Screens / Plasma screens / projectors. If possible, the items should be packed in their original packaging and box if possible. If this is not possible, then they must be wrapped in layers of bubble wrap and foam padding inside a strong plain, sturdy box. For your safety ensure than there are no identifying marks on the carton.
• Musical instruments must be in their hard case and wrapped in multiple layers of bubble wrap. The case should then be packed inside a strong, sturdy box to provide extra protection and security during transit
• PACKING TIPSWhen sending your goods with a courier company, your shipment will be handled numerous times before arriving at its destination. It is vital to pack your shipment correctly for the rigorous journey that your parcel is about to take.Don’t Overload your Box.It is safer to pack multiple items individually (if possible) and to use more than one box if needed.The Original Packaging Material/BoxesItems such as DVD players, TV’s, computers, electronics, and electrical equipment, is best to ship in the original packaging or purchase packaging material and boxes. Bubble-wrap is essential for fragile items.Protecting Your ContentsWhatever packaging material you decide to use, make sure that there is enough cushioning material surrounding the contents, so the contents don’t move around if the box is shaken or bumped. Industry-standard is that all items are packaged to withstand a one-metre drop.Secure Your ParcelDo not use masking tape, duct tape, sellotape, or string to close your box. Use wide pressure-sensitive plastic tape. Tape around the box and along the seals to stop the box opening during transit.Please note that these are generic guidelines.
• Request assistance if you are unsure of the correct procedure.